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FAQS

FAQS

 

How long does it take to receive my order?

Personalized jewelry is Pre-Order only due to being custom made~ All orders take 3-4 Weeks to receive~ Please do not order if you can’t wait this timeframe~ Due to inclement weather and Covid-19 some orders may be delayed beyond our control. All orders are usually received within 5-7 business days (personalized jewelry 3-4 weeks).  

  

Custom Jewelry Orders

 

All Customized Jewelry orders take 3-4 weeks to receive. Please don’t order if you can’t wait this time frame.

 

Can I pick up my order?

 

At this time we only have an online store but we plan on expanding to a store location soon.

 

 

Fradulent Orders

 

To prevent online fraudulent orders, if your billing address doesn’t match credit card registered address or if your billing doesn’t match your shipping address we might contact you for verification, we understand that people move but we also have to prevent orders placed with stolen credit cards, if you are unable to provide verification your order will be refunded.